HARDWARE & NETWORKING

Every business or home has or needs a computer nowadays. But there are many technologies available. We at ARC believe in proposing the right technology, at a reasonable price to every customer.

We always make use of any new technology in-house before making suggestions to our customers. Experimenting on customers cost is not our policy.

Consulting the Customers for there requirement and usage
Suggest the right technology available in there budget
Give Quotations suggesting different products and brands
Assemble, Test, burn machines to our satisfaction before delivery
Handling the Delivery with due care and provide all manuals / CDs, Box Packing to assure that    the products used were all genuine stuff 
Deploy and test on site
Provide basic accessories at no cost (Mouse Pads, Note pads)
Get user feedback for their experience with the product and service given to them
Keep ourselves adept in the latest trends in technology and acquiring its know how.

Periodic Maintenance of every computer once in a Quarter
Periodic Maintenance of every Printer once in a month
Assurance to attend any complaints within 24 working hours
Provide Stand By systems (Computers / Printers / Servers) to customers in case of failures, to    ensure minimum down time in case of crisis.
Customized software system is the backbone information system to record complaints from    customer’s, generate PM calls, reports which provide complete history of service rendered to    customers even for individual systems.
Online Web application for our engineers who are roaming, this keeps them updated with the     latest complaints and they also update details of there visits.
Give precautionary messages like virus alerts to customer’s to safeguard there systems
Resolve major or minor issues when systems get infected with viruses, which would like removal    of virus, system formatting and reloading of softwares.

Selling of all computer related products – Desktop Computers / Workstations / Servers / Laptops    / Printers / PDA
Setup and maintain Windows 200x networks
Maintain Novell Networks for few legacy clients
Provide long lasting networking solutions with structured cabling
Take comprehensive, onsite Annual Maintenance Contract (AMC) for all computer and related    products
Installation of high end software’s like Server Operating Systems
Providing simple or advanced solutions in Security, including the latest Unified Threat    Management (UTM) products.
Setup systems and software for Remote Accessibility and Remote connectivity.
Setting up Terminal Servers and Workstations
Setting up other basic stuff like broadband internet connections
Provide Mail Hosting Solutions with software’s like MS Exchange, PostMaster & Mail Daemon.    Beneficial to companies having more number of email accounts

With hundreds or service providers choosing the one is a daunting task. We tell you the reason why our customers have chosen us and are with us since decades.

All customers are treated with the equality and with the best of our services
Fixed Prices to all of our customer’s
Unmatched and highly dependable Service
Expert and Personalized Advising and Consulting
Offering the best and the latest in technology
Handle every crisis and get systems up rapidly causing minimum downtime to the customer’s
All solutions under one roof
Expertise in handling peripherals of major brands like COMPAQ, HP, Sony, Samsung, Linksys, D-Link     etc.
Good relationship with major vendors / distributors helping to get better after sales service & support     when ever required.
Members of TAIT which is a big forum of IT dealers in Mumbai which helps take up issues with vendors     in case of any lack of service and support.

For more information / queries contact Mr. Bhavin Asher on bhavin@arc-india.com